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Retail audit and mystery shopping activity is a modern tool provided to companies in the FMCG, pharmaceutical, and consumer goods production and distribution industries through modern retail channels, allowing managers in these companies to receive real-time information about certain market characteristics.

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Outsourcing Services for Retail Audit and Mystery Shopping

Retail audit and mystery shopping activity is a modern tool provided to companies in the FMCG, pharmaceutical, and consumer goods production and distribution industries through modern retail channels, allowing managers in these companies to receive real-time information about certain market characteristics.

Essentially, through retail audit and mystery shopping, personalized information is provided gathered from a selected set/sample of retail points in the market, based on the interests and needs of each organization. Such information can include:

  • Stocks of products for sale from a specific brand/SKU/variant
  • Prices of own or competitor products
  • Number of facings on the shelf
  • Existing promotions at the respective location, for own or competitor products
  • Existing traffic at the respective location
  • Other relevant field-collected information
servicii-inventariere

Outsourcing Services for Retail Audit and Mystery Shopping

Audit is a modern tool available for manufacturing or distribution companies active in FMCG, pharmaceuticals, and consumer goods, operating through modern retail channels, allowing managers to receive real-time information about market KPIs.

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IDTOTAL References

Our clients are the best ambassadors of our brand

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We Use the Most Advanced Technology

Information that Recommends Us as Preferred Partners to Our Clients

Through continuous effort and research, IDTOTAL has developed unique technology in the inventory field. We are the first company in the industry to use AI algorithms, voice recognition, wearable technology, electronic signatures integrated into a highly efficient inventory application.

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The most inventories carried out annually in Romania.

We conduct over 1000 inventories each year in Romania, as well as in continental Europe, with the help of over 5000 inventory specialists.

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The most advanced technology worldwide

We use the latest software and hardware technologies integrated into a super-efficient application that helps us have the lowest costs for outsourced projects.

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We offer a guarantee for any project

We adhere to the performance criteria agreed with our clients, and in any case where any parameter is not met, we redo the inventory.

Are you looking for a reliable partner for an inventory project? Check out the benefits you will have by collaborating with us.

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Efficient Stock Management

Made in Romania, available in all countries in Europe

Continuing the reputation gained in exact sciences, and the sustained work capacity and creativity of Romanians, our teams are now available in all markets in Europe, able to undertake both local and transnational projects to the highest standards.

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Customer Testimonials

The feedback received from customers confirms the excellence and efficiency of IDTOTAL’s services

Telekom Romania outsourced the annual inventory related to the financial year 2016 in the network of 183 Germanos stores and 8 Sunlight warehouses to IDTotal Active SRL. The activities carried out by IDTotal covered in quality conditions all the agreed activities, at the level of the standards of the Telekom group. We do not hesitate to recommend the professional services of IDTotal Active in the field of inventory.

TELEKOM BUN

Cristina DUMITRESCU

Manager Further Indirect & Manpower Sourcing Romania

Starting from 2016, PPT outsourced the stock inventory services in the network of PPT stores in Romania (135 locations), Bulgaria (7 locations) and the Republic of Moldova (36 locations) to IDTOTAL ACTIVE SRL. The services provided by IDTOTAL Active covered all agreed activities, being carried out in a complete and professional manner, ensuring compliance with all performance criteria and agreed delivery terms. We are very satisfied with the quality of the work performed, which lived up to our expectations.

PPT Bun

Andrada VERDEȘ

Chief Financial Officer

We chose IDTotal Active company to carry out inventory projects for Sephora stores in Romania, Bulgaria and Serbia. The IDTotal team was very flexible, managing to implement a new work procedure in a short time, with the project results being as expected.

Benoit HURAULT

Supply Chain Manager

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